Return Policy

Returns & Exchanges

 
 

If you’re looking to return an item we're here to help!

Please note that made-to-order and one-of-a-kind items are final sale and cannot be returned or exchanged at Susanne Vogel Design at this time. If you are unhappy with your purchase, please reach out and we will find a way to make it right!

We do offer store credit or a refund to the original payment method for all items that are received damaged. Please contact Susanne Vogel Design within 5 days of your purchase.

To initiate a return because of damage, please contact us with your order number at susannevogeldesign@gmail.com. Please include the following

  1. Choose the products you wish to return from your order

  2. Include images of the damage